FAQs

Pinnacle Plus Service

Have a cleaning service-related question? We have the answer.

Check out these FAQs and give us a call today for more information!

  • What types of cleaning services do you offer?

    Pinnacle Plus Services provides an extensive array of professional cleaning solutions designed for commercial spaces. Our offerings encompass general commercial cleaning, specialized services such as carpet and window treatments, post-construction cleanups, and environmentally conscious options. Our dedicated team is focused on delivering dependable and effective cleaning services that address the specific requirements of your business. We invite you to reach out to us to explore how we can improve the cleanliness and sanitation of your commercial property.
  • How do I book a cleaning service with Pinnacle Plus Cleaning?

    To schedule a cleaning service with Pinnacle Plus Cleaning, please navigate to our website and complete the online booking form with your contact information, desired service, and preferred date. Once you've submitted your request and processed any required payment, you will receive a confirmation email. Should you have any questions or need to make changes, our customer service team is available to assist you.
  • Are your cleaners insured and background-checked?

    Indeed, our entire cleaning staff is fully insured and subjected to comprehensive background screenings to ensure the utmost safety and reliability. We place a high priority on your security by verifying that all our team members are both trustworthy and professionally competent.
  • Does someone from our company need to be present during the cleaning service?

    The presence of a company representative is not mandatory during our cleaning service. You may provide access instructions, such as keys or security codes, and our team will perform the cleaning as per your specifications. We are experienced in operating within various commercial settings, often outside standard business hours. However, if you prefer to have a staff member present or available for inquiries, we can accommodate this preference. Our service is adaptable to your company's specific requirements and security protocols.
  • What should I do to prepare for a cleaning service?

    To prepare for our cleaning service, please consider the following steps: remove personal items and valuables from surfaces and areas to be cleaned; ensure our team has access to all areas requiring cleaning, including providing keys or alarm codes if necessary; leave any specific cleaning requests or instructions in a visible location; and if applicable, secure pets in a separate area for their safety and to prevent interruptions. These preparatory measures enable us to deliver a more efficient and comprehensive cleaning service.
  • What cleaning products do you use?

    Pinnacle Plus Cleaning utilizes high-grade, efficient cleaning products specifically selected for each type of service and tailored to your preferences. We offer environmentally friendly options upon request, ensuring a clean and safe environment for your premises. If you have particular product preferences or allergy concerns, we kindly ask that you inform us in advance.
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